TY - BOOK AU - Haddow, George D. AU - Bullock, Jane A.;Coppola, Damon P. ED - ED - ED - ED - SN - 9781856179591 (hardcover : alk. paper) SN - 2 PY - 2011///;copyright 2011.46 CY - Burlington, MA PB - Butterworth Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Emergency management.;Emergency management;Communication in management KW - United States N1 - Includes bibliographical references and index; 5; Adult ER -