TY - BOOK AU - Tanke, Mary L. AU - ED - ED - ED - ED - SN - 082737321X (hardback) SN - 2 PY - 2001///;copyright 200146 CY - Africa PB - Delmar KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Personnel management KW - Hospitality industry N1 - Includes bibliographical references and index; 5 ER -