TY  - BOOK
AU  - Evans, James R.
AU  - Evans, James R.
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : management, organization, and strategy 
SN  - 9780324381320;0324381328 (paperback)
SN  - 2
PY  - 2008///];copyright 200846
CY  - Mason, OH
PB  - Thomson/South-Western
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Total quality management
N1  - Rev. ed. of: Total quality : management, organization and strategy. 4th ed; Includes bibliographical references and index; 5
ER  -