Evans, James R. 4 0 1950-

Total quality : management, organization, and strategy / 6 6 James R. Evans, James W. Dean, Jr. - Third edition. - - 399 pages : illustration 24 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references and index.



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Adult.











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0324178719 (paperback)

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