Ongoing crisis communication : planning, managing, and responding - Coombs, W. Timothy. 4 0 16; 5 (Los Angeles : SAGE Publications, 2007)
A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.
Includes bibliographical references and index.
Professional.
Keywords: 2 -- 0; 6; Crisis management.;Communication in management. -- 20; 20; 2