TY - BOOK AU - Coombs, W. Timothy. AU - ED - ED - ED - ED - TI - : planning, managing, and responding SN - 9781412949927 (paperback) SN - 2 PY - 2007///;copyright 2007.46 CY - Los Angeles PB - SAGE Publications KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Crisis management.;Communication in management N1 - Includes bibliographical references and index; A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons; 5; Professional ER -