Crisis management in the new strategy landscape / 6
6
William Rick Crandall, John A. Parnell, John E. Spillan.
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- xiv, 265 pages : illustration 26 cm.
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Includes bibliographical references and index.
A framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management.