Crisis management in the new strategy landscape - Crandall, William, 1956- 4 0 16; (John Alan), 1964- Parnell, John A.;Spillan, John E.; 5 (Los Angeles : SAGE, 2010)
A framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management.
Includes bibliographical references and index.
Professional.
Keywords: 2 -- 0; 6; Crisis management. -- 20; 20; 2