TY - BOOK AU - Abulencia, Efren F. AU - ED - ED - ED - ED - SN - 978-97123-6819-6 (newsprint) SN - 2 PY - 2014///];copyright 201446 CY - Manila, Philippines PB - Rex Book Store KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Business communication N1 - Includes index; 5 ER -