TY - BOOK AU - Marquis, Bessie L. AU - Huston, Carol Jorgensen. ED - ED - ED - ED - TI - : theory and application SN - 978-0-7817-7246-4;0-7817-7246-X SN - 2 PY - 2009///.;copyright 200946 CY - Philadelphia, Pennsylvania PB - Wolters Kluwer Health/Lippincott Williams & Wilkins KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Administration.;organization & administration KW - Nursing services;Leadership.;Leadership.;Nursing, Supervisory.;Nurse Administrators.;Nursing N1 - Includes bibliographical references and index; Decision making, problem solving, and critical thinking : requisites for successful leadership and management -- Classical views of leadership and management -- Twenty-first century thinking about leadership and management -- Ethical issues -- Legal and legislative issues -- Patient, subordinate, and professional advocacy -- Operational and strategic planning -- Planned change -- Time management -- Fiscal planning -- Career development : from new graduate to retirement -- Organizational structure -- Understanding organizational, political, and personal power -- Organizing patient care -- Employee recruitment, selection, placement, and indoctrination -- Socializing and educating staff for team building -- Staffing needs and scheduling policies -- Creating a motivating climate -- Organizational, interpersonal, and group communication -- Delegation -- Managing conflict -- Understanding collective bargaining, unionization, and employment laws -- Quality control -- Performance appraisal -- Problem employees : rule breakers, marginal employees, and the chemically or psychologically impaired; 5 ER -