TY  - BOOK
AU  - Plenert, Gerhard Johannes.
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
TI  - : which quality tools to use, and when to use them 
SN  - 9780071767187 (hardcover)
SN  - 2
PY  - 2012///46
CY  - New York
PB  - McGraw-Hill
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Standards
KW  - Total quality management.;Quality control
N1  - Includes index; 5; Professional
N2  - This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals. -- from back cover
ER  -