TY - BOOK AU - AU - Myers, Paul S., ED - ED - ED - ED - SN - 0750697490 (paperback) SN - 2 PY - 1996///;copyright 1996.46 CY - Boston, Massachusetts PB - Butterworth-Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Organizational learning.;Organizational effectiveness.;Knowledge management N1 - Includes bibliographical references and index; 5; Professional ER -