TY - BOOK AU - Sheaff, Rod AU - ED - ED - ED - ED - TI - : marketing for a public service SN - 0335199666 (paperback : alkaline paper) SN - 2 PY - 2002///];copyright 200246 CY - Buckingham ;;Philadelphia PB - Open University Press KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Marketing.;Marketing.;Marketing KW - Medical care;Health maintenance organizations;Preferred provider organizations (Medical care) N1 - Includes bibliographical references (p. [229]-240) and index; 5 ER -