TY - BOOK AU - Gross, Richard D. AU - Kinnison, Nancy. ED - ED - ED - ED - SN - 9780340930113 (paperback : alkaline paper) SN - 2 PY - 2007///.;copyright 200746 CY - London PB - Hodder Arnold KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - psychology.;psychology.;Psychological aspects.;Psychology KW - Nursing Care;Patient Care;Nursing;Psychology.;Sick N1 - Includes bibliographical references (p. 389-405) and index; 5 ER -