TY - BOOK AU - AU - Zuzelo, Patti Rager. ED - ED - ED - ED - SN - 9780763740382 (paperback : alkaline paper);0763740381 SN - 2 PY - 2007///];copyright 200746 CY - Sudbury, Massachusetts PB - Jones and Bartlett Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Nurse practitioners;Nursing;Nurse Clinicians.;Nurse's Role.;Nursing Care KW - Handbooks, manuals, etc.;Handbooks, manuals, etc N1 - Includes bibliographical references and index; Strategic career planning: professional and personal development / Patti Rager Zuzelo -- Communication strategies and tips: avoiding problems, achieving effectiveness / Patti Rager Zuzelo -- Influencing healthcare quality: educating patients, nurses, and students / Patti Rager Zuzelo -- Mastering performance appraisal: tips for the CNS / Patti Rager Zuzelo -- CNSs and difficult clinician-patient situations: strategies for success / Zane Robinson Wolf -- The clinical nurse specialist consultant role: issues and pragmatics / Janice M. Beitz -- Workplace violence: creating and sustaining a healthy place to work / Patti Rager Zuzelo -- CNS outcomes: measuring the impact of CNS influence / Patti Rager Zuzelo -- The patient safety CNS: a new role for an established systems expert / JoAnne Phillips -- The basics of nursing business / Patti Rager Zuzelo, Mary Beth Kingston; 5 ER -