Hybels, Saundra. <br/><br/>
Communicating effectively / 
Saundra Hybels, Richard L. Weaver II. 
 - 10th ed. 
 - New York :  McGraw-Hill,  c2012. 
 - xviii, 442 [50] p. :  col. ill. ;  26 cm. 
<br/><br/>Basic principles of communication -- The communication process -- Self, perception, and communication -- Intercultural communication -- Listening -- Verbal communication -- Nonverbal communication -- Interpersonal communication -- Interpersonal relationships -- Evaluating and improving relationships -- Communicating professionally and employment interviews -- Communicating in groups -- Small-group participation -- Group leadership and conflict management -- Communicating in public -- Getting started and finding speech material -- Organizing and outlining the speech -- Delivering the speech -- The informative speech -- The persuasive speech -- Online unit: computer-mediated communication. 
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<br/><br/><label>ISBN: </label>9780073534336 0073534331 
<br/><br/><label>LCCN: </label>2010053785 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.
<br/><br/><label>Index Terms--Genre/Form: </label>
<br/><br/><label>LC Class. No.: </label>P95  / H93 2012 
<br/><br/><label>Dewey Class. No.: </label>302.2/242