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Introduction to the front office & reception        6 
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<br/><br/> This program considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel contrasts these with duties of the manager of a youth hostel and the general manager of a three and ahalf star motor inn.       
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<br/><br/><label>ISBN: </label>  
<br/><br/><label>ISSN: </label>2 
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<br/><br/><label>Standard No.: </label>        
<br/><br/><label>Publisher. No.: </label>  
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<br/><br/><label>LCCN: </label>
<br/><br/><label>Nat. Bib. No.: </label> 2 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>    
<br/><br/><label>Subjects--Personal Names: </label><br/>     2     --0------
<br/><br/><label>Subjects--Corporate Names: </label><br/>     6 --0-- 2 --------
<br/><br/><label>Subjects--Meeting Names: </label><br/><br/> 0    2 --
<br/><br/><label>Subjects--Uniform Titles: </label><br/>  --20------
<br/><br/><label>Subjects--Chronological Terms: </label><br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.;Hotel;Hospitality industry.    ----Employees.----20--
<br/><br/><label>Subjects--Geographic Terms: </label><br/>--------20--
<br/><br/><label>Index Terms--Genre/Form: </label><br/>----2
<br/><br/><label>LC Class. No.: </label>TX911.3.F75 .In8 1996  / 2 
<br/><br/><label>Dewey Class. No.: </label> / 2 
<br/><br/><label>National Agricultural Library Call No.: </label> /  
<br/><br/><label>National Library of Medicine Call No.: </label> /  
<br/><br/><label>Gov. Doc. Class. No.: </label>