TY - BOOK AU - Alpert, Jed. AU - ED - ED - ED - ED - TI - : how your brand can have a one-to-one conversation with everyone SN - 9780071788182 (hardbound) SN - 2 PY - 2012///.;copyright 201246 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Electronic commerce.;Communication in marketing N1 - Why mobile? -- Being in social media is not enough, you have to invite everyone back to your place -- Step 1: Make the one to one connection -- Step 2: Learn from the non profits : learn to listen to everybody, and find the one-to-one opportunities -- Step 3: Inspire action by reminding people of what they already believe -- Step four: develop a long-term relationship -- How data can help you perform small steps for your target users : and thereby increase your conversions -- One to one transforms whole companies -- One to one transforms communications for everyone; 5; Professional ER -