Gallo, Carmine. 4 0

The Apple experience : secrets to building insanely great customer service / 6 6 Carmine Gallo. - - - xviii, 234 pages : illustrations 24 cm - - - - - . - . - 0 . - . - 0 .

Includes index.





5

















5





9780071793209 (hardback : alk. paper)

2 = =







2012005418

2




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Customer services.;Consumer satisfaction.;Creative thinking. ----------


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658.812 G137a 2012 / 2

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