TY  - BOOK
AU  - Rosenblum, David.;Tomlinson, Doug.;Scott, Larry.
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 2
PY  - 0000///46
CY  - 
PB  - 
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Customer relations.;Consumers.;Corporate strategy.;Loyalty.;Market research
N1  - 5
ER  -