Automated News : Better than expected? - 4 0 16; Mario Haim and Andreas Graefe; 5 Digital Journalism. 5:8 (2017).pp.1044-1059.
ABSTRACT : We conducted two experiments to study people's prior expectations and actual perceptions of automated and human - written news. We found that first, participants expected more from human - written news in terms of readability and quality; but not in terms of credibility. Second, participants' expectations of quality were rarely met. Third, when participant saw only one article, differences in the perception of automated and human--written articles were small. However, when presented with two articles at once, participants preffered human-written news foe readability but automated news foe credibility. These results contest previous claims according to which expectation adjustment explains differences in perceptions of human-written and automated news.
Keywords: 2 -- 0; 6; AUTOMATED NEWS -- EXPECTATION-CONFIRMATION -- ROBOT JOURNALISM; 20; 2