TY  - BOOK
AU  - 
AU  - Brotherton, Bob.
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 0-471-98395-0 (hardcover)
SN  - 2
PY  - 1999///.46
CY  - Chichester, [England]
PB  - John Wiley & Sons, Ltd
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Management;Research
KW  - Hospitality industry;Hospitality industry
KW  - Handbooks, manuals, etc.;Handbooks, manuals, etc
N1  - Includes bibliographical references.nd index; 5
ER  -