TY - BOOK AU - AU - Pizam, Abraham.;Holcomb, Judy. ED - ED - ED - ED - SN - 978-0-7506-8385-2 (paperback) SN - 2 PY - 2008///.46 CY - Amsterdam PB - Elsevier/Butterworth-Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Hospitality industry KW - Dictionaries N1 - Includes index; 5 ER -