TY - BOOK AU - Lashley, Conrad. AU - ED - ED - ED - ED - TI - : a unit manager's guide SN - 0-7506-4616-0 (paperback) SN - 2 PY - 2000///.46 CY - Oxford [England] PB - Butterworth-Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Hospitality industry N1 - Includes bibliographical references and index; 5 ER -