TY - BOOK AU - AU - Wood, Roy C.,;Brotherton, Bob. ED - ED - ED - ED - SN - 978-1-4129-0025-6 (hardcover) SN - 2 PY - 2008///.46 CY - Los Angeles PB - Sage KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Hospitality industry KW - Handbooks, manuals, etc N1 - Includes bibliographical references and index; 5 ER -