TY - BOOK AU - AU - Tesone, D. V. ED - ED - ED - ED - SN - 978-0-08-045081-0 (hardcover) SN - 2 PY - 2008///.46 CY - Oxford, UK PB - Butterworth-Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Personnel management KW - Hospitality industry;Personnel management KW - Handbooks, manuals, etc.;Handbooks, manuals, etc N1 - Includes bibliographical references and index; 5 ER -