TY - BOOK AU - Michael, Angie, AU - ED - ED - ED - ED - TI - : your professional image for excellence SN - 0-7668-1584-6 (paperback) SN - 2 PY - 2000///.46 CY - Africa PB - Delmar/Thomson Learning KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Employees.;Employees.;Employees.;Employees KW - Hotels;Restaurants;Hotels and motels;Restaurants KW - sears;sears0 N1 - Includes bibliographical references (p. [203]-206) and index; 5; Adult;Adult; Follett Library Resources N2 - Presents a comprehensive guide to a career in the hospitality industry and provides information on appearance, grooming, body language, customer relations, and business etiquette in order to develop the skills necessary to succeed ER -