TY - BOOK AU - Baugh, L. Sue. AU - ED - ED - ED - ED - SN - 0-8442-3272-6 (paperback) SN - 2 PY - 1990///.46 CY - Lincolnwood, Illinois PB - NTC Business Books KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Commercial correspondence.;Memorandums N1 - Includes index; 5 ER -