TY - BOOK AU - George, Bill AU - ED - ED - ED - ED - SN - 978-0-470-53187-7 (hardcover) SN - 2 PY - 2009///.46 CY - San Francisco, CA PB - Jossey-Bass KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Crisis management.;Leadership.;Leadership.;Administrative Personnel.;Financial Management.;Commerce N1 - A Warren Bennis book--Prelim. p; Includes bibliographical references (p. 133-137); Introduction. The ultimate test of leadership -- Lesson 1. Face reality, starting with yourself -- Lesson 2. Don't be Atlas: get the world off your shoulders -- Lesson 3. Dig deep for the root cause -- Lesson 4. Get ready for the long haul -- Lesson 5. Never waste a good crisis -- Lesson 6. You're in the spotlight: follow true north -- Lesson 7. Go on offense, focus on winning now -- Conclusion. Crisis may be your defining moment; 5 N2 - One of the country's most trusted leaders offers time-tested and real-world advice for leading in economic hard times ER -