TY - BOOK AU - AU - Coombs, W. Timothy.;Holladay, Sherry J. ED - ED - ED - ED - SN - 978-1-4051-9441-9 (hardcover) SN - 2 PY - 2010///.46 CY - Chichester, U.K. :;Malden, MA PB - Wiley-Blackwell KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Crisis management.;Communication in management N1 - Includes bibliographical references and indexes; 5 ER -