TY - BOOK AU - O'Rourke, James S., AU - ED - ED - ED - ED - TI - : a case-analysis approach SN - 0-13-010996-7 (hardcover) SN - 2 PY - 2001///.46 CY - Upper Saddle River, NJ PB - Prentice Hall KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Communication in management.;Communication in management KW - Case studies N1 - Includes bibliographical references and index; 5 ER -