TY - BOOK AU - O'Rourke, James S., AU - ED - ED - ED - ED - TI - : a case-analysis approach SN - 0-13-186012-7 (hardcover);9780131860124 SN - 2 PY - 2007///.46 CY - Upper Saddle River, New Jersey PB - Pearson Prentice Hall KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Communication in management.;Communication in management KW - Case studies N1 - Includes bibliographical references and index; 5 ER -