TY - BOOK AU - Stiff, Dan. AU - ED - ED - ED - ED - TI - : how to sell your brand and create lasting customer loyalty SN - 0-07-147042-5 (hardcover) SN - 2 PY - 2006///.46 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Social aspects KW - Branding (Marketing);Customer relations.;Consumer satisfaction.;Customer loyalty.;Brand name products N1 - Includes bibliographical references (p. 249-250) and index; It's all about the brand -- The importance of brands -- Speaking brand language -- The core components of brand selling -- The buyer stair-step -- The brand staircase -- Challenges and opportunities -- Understanding the buyer and seller -- Mindsets -- Motives -- Migration -- Selling brands in the business-to-consumer setting -- The lifestyle connection -- Migrating the consumer to brand -- Selling brands in the business-to-business setting -- Differences in selling to the trade -- Migrating the trade buyer toward the brand -- Impact on company culture -- Building the branded culture; 5 ER -