TY - BOOK AU - Deuschl, Dennis E. AU - ED - ED - ED - ED - TI - : an introductory guide for hospitality managers SN - 0-7506-7911-5 (paperback) SN - 2 PY - 2006///.46 CY - Burlington, MA ;;Oxford, UK PB - Elsevier Butterworth-Heinemann KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Public relations.;Public relations KW - Hospitality industry;Tourism N1 - Includes index; 5 ER -