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005 20251117091617.0
008 250324n 000 0 eng d
040 _erda
041 _aengtag
050 _aHF5548.32 B37 2023
082 _a.
100 _aBarbosa, Mark Joseph, Guzman, Samuel Jeremy, Kahulugan, Sally, Luarca, Kristine Danielle, Toribio, Caselyn.
245 0 _aThe role of online customer reviews in shaping the purchasing decisions of Government Employees at Manila City Hall: An analysis of the shopee E-commerce platform
264 _a.
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_cc2023
300 _bBusiness Research: (BSBA major in Marketing Management) - Pamantasan ng Lungsod ng Maynila, 2023.
336 _b.
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337 _30
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338 _30
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385 _a2
505 _aAbstract The growth of e-commerce in the Philippines has made it easier for customers to access a wider variety of goods and services online, but it has also created challenges for consumers who struggle to make informed purchasing decisions. As a result, online customer reviews have become increasingly significant, providing assurance and trust to buyers. This study aims to investigate how online customer reviews affect purchasing decisions in the e-commerce sector and what factors influence their reliability. By understanding this relationship, both businesses and customers can benefit from the increased transparency and reliability of online transactions, ultimately helping to boost revenue and customer satisfaction. This study aims to analyze the role of online customer reviews in shaping the purchasing decisions of consumers in the e-commerce industry. The study will examine the factors that influence the credibility of online customer reviews and their impact on the purchasing decisions. The study collected 265 responses from government employees at Manila City Hall. The study concluded that online reviews factors which are the rates, comments, and media shapes the purchasing decisions of government employees at Manila City Hall.
506 _a5
520 _aAbstract The growth of e-commerce in the Philippines has made it easier for customers to access a wider variety of goods and services online, but it has also created challenges for consumers who struggle to make informed purchasing decisions. As a result, online customer reviews have become increasingly significant, providing assurance and trust to buyers. This study aims to investigate how online customer reviews affect purchasing decisions in the e-commerce sector and what factors influence their reliability. By understanding this relationship, both businesses and customers can benefit from the increased transparency and reliability of online transactions, ultimately helping to boost revenue and customer satisfaction. This study aims to analyze the role of online customer reviews in shaping the purchasing decisions of consumers in the e-commerce industry. The study will examine the factors that influence the credibility of online customer reviews and their impact on the purchasing decisions. The study collected 265 responses from government employees at Manila City Hall. The study concluded that online reviews factors which are the rates, comments, and media shapes the purchasing decisions of government employees at Manila City Hall.
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540 _a5
655 _aacademic writing
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999 _c21662
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