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_aCheyenne Mignon O. Arcillas.
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_aPerceived work-related stressors and its effects among human resource personnel: inputs to effective coping strategies /
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_cCheyenne Mignon O. Arcillas.
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_cOctober 2017.46
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_c28 cm.
_a72 pp.
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_atext
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_aunmediated
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_aUndergraduate Thesis: (B.S.Psychology) - Pamantasan ng Lungsod ng Maynila, 2018.
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_aABSTRACT: This study aims to determine the effects of work-related stress to the human resources personnel of Division of City Schools-Manila. The purpose of the study is to identify what are the perceived work-related stressors and its effects to the respondents in terms of their physical, behavioural and emotional condition; and to determine the coping strategies they have applied. This study used the qualitative descriptive approach because it enables the researcher to describe and gain understanding of the topic. This study utilized the data obtained from the interview conducted on the 15 participants of the study. Then, the data were subjected to analysis to determine the participants concept of stress, work-related stress and its effects and the coping strategies applied by the participants. The researcher found out that there were stressors that the participants have experienced that affected their physical, behavioural and emotional condition; that they have different ways of dealing with work-related stress which are lumped into two namely emotion-focused coping and problem-focused coping. The researcher proposed that different organizational interventions such as physical work environment, staffing levels, social support and programs can be helpful for the participants. Also, problem-focused coping works best for work-related stress.
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