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_e _e _aBaduria, Charlize Allyn P., Bernal, Lynskey., Francisco, Via Joyce O., Imperial, Louisa Antoinette C., Macapinig, Kathlyn C., Po, Angela Joyce M., Regala, Mark Jericho B., Sales, Meryle F. _d _b4 _u _c0 _q16 |
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_a _aThe Relationship between associated risks when availing loans from microfinance and the satisfaction of microenterprises at Alapan I-B, Imus Cavite _d _b _n _cBaduria, Charlize Allyn P., Bernal, Lynskey., Francisco, Via Joyce O., Imperial, Louisa Antoinette C., Macapinig, Kathlyn C., Po, Angela Joyce M., Regala, Mark Jericho B., Sales, Meryle F. _h6 _p |
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_3 _3 _a _d _b _c202446 |
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_e _e _c _a50 pages _b |
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_b _atext _2rdacontent |
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_3 _30 _b _aunmediated _2rdamedia |
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_3 _30 _b _avolume _2rdacarrier |
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_a _aBusiness Research: (BSBA major in Financial Management) - Pamantasan ng Lungsod ng Maynila, 2024 _d _b _c56 |
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_b _b _c _aABSTRACT: Microenterprises are the backbone of many economies, but they face challenges accessing traditional financing (Angeles et al., 2019). Microfinance Institutions (MFls) provide loans for these businesses, yet loan terms can be risky (Dolorso, 2023). This study investigates the relationship between associated risks when availing loans from microfinance and the satisfaction of microenterprises at Alapan I-B, Imus Cavite. A correlational design and purposive sampling were used by the researchers, who surveyed 39 microenterprises out of 132 totals. A reliable statistical tool that includes Percentages, Weighted Means, Standard Deviations, Likert Scales, and Pearson Correlation Coefficients were utilized. The study revealed that there is a low negative correlation between the risks associated with availing loans and the satisfaction of microenterprises and a high negative correlation between quality service and loan satisfaction. This means that satisfaction experienced by microenterprises with loan features and service quality declines as associated risks increase. These results support the hypothesis and demonstrate how crucial high-quality services are in reducing associated risks. In order to enhance microenterprise contentment, MFis had to give precedence to risk management in addition to service quality. Future researchers, microenterprises, policymakers, and MFis can all benefit from the findings. A few of the study's limitations are its narrow focus and the fact that data from MFs was not included. Further, because of possible limitations in microenterprise accounting procedures, asset size data was omitted. Keywords: microenterprises (MEs), microfinance institutions (MFls), loan risks, satisfaction, service quality, loan feature _u |
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