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008 210713n 000 0 eng d
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_aBathan, Mylin P. Mananzan
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_aEnhancing work climate to improve performance of nurses
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_cBathan, Mylin P. Mananzan
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_c3911446
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_c28 cm.
_axiii, 130 pages
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_atext
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_aThesis (M.A.) Pamantasan ng Lungsod ng Maynila, 2007;A Thesis Presented to the Faculty of the Graduate School of Health Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Arts in Nursing
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_aABSTRACT: Nursing shortage was a global challenge. The hospitals in the Philippines today are witnessing a remarkable migration of nurses to foreign countries. However, there are previous circumstances to nursing shortage such as job and salary dissatisfaction, unsuitable work schedules and the like. In order to property deal with this problem, nursing and hospital administration must understand determine the feelings of the nurses in their work climate or the atmosphere of the workplace. This study aimed to enhance the work climate towards the improvement of performance of the nurses at Ospital ng Maynila Medical Center. A total sample of 91 nurses who qualified and participated in the study answered a self-made three-part questionnaire. First part consisted of the demographic profile of the respondents in terms of age, gender, civil status, present area of assignment, length of service in the area of assignment and in the hospital and their highest educational attainment. Second part consisted of a 30-item situational tool that determined the extent of the feelings of the respondents in their work climate in terms of the six dimensions namely flexibility, responsibility, standards, rewards, clarity and team commitment and the third part is composed of a 15-item situational tool that encompasses the perceived levels of work performance in terms of skills, knowledge and attitude. Data gathering and collection was done from December 2006 to January 2007. Percentage distribution was used to describe the nurses profile. To find out the extent of the feelings of the nurses in their work climate and their perceived level of performance weighted mean was used. Chi-square was utilized to determine the relationship between the profile of nurses and their feelings in the work climate; and between the profile of nurses and their perceived level of work performance. Correlation index particularly Pearson r was used to establish the relationship the feelings of the nurses in their work climate and their perceived level of performance. The findings of the study revealed that the nurses have most extensive feelings when it comes to responsibility and standards while they have a moderately extensive feeling in terms of flexibility, rewards, clarity and team commitment. Results likewise showed that the nurses perceived that they have a very high level of performance in terms of skills, knowledge and attitude. On the other hand, findings presented that there is no significant relationship between the feelings of nurses in the work climate of their institution and their age, gender, civil status, length of service in their area of assignment, and in the hospital, and their highest educational attainment. However, there is a significant relationship between the feelings of nurses in the work climate and in their area of assignment. More so, there is no significant relationship between the nurses perceived level of performance and their profile as long as the nurses are doing their job and rendering the best nursing care to patients. Results showed that there is a significant relationship between the feelings of nurses in terms of team commitment and standards of their work climate and their perceived level of performance in terms of their skill. There are significant relationships between the feelings of nurses in their work climate in terms of flexibility, standards and their perceived level of performance in terms of knowledge. Findings further revealed that there is a significant relationship between the feelings of nurses in their work climate in terms of rewards and their perceived level of performance in terms of attitude. The results of this study highlighted the importance of the six dimensions of work climate specifically rewards and team commitment in enhancing the work performance of nurses. The researcher developed a program to enhance the work climate leading to an improve performance. This program can be utilized by the nursing and hospital administration and would motivate the nurses to work effectively and efficiently.
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