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_a _aBenchmarking for local governments in asia. _d _b _n _c _h6 _p |
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_a _aJanuary & April 2001 / volume 65, no. 1&2 _b |
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_a _aThe article enumerates examples of how benchmarking is employed in the public sector. it features the experiences derived from an Asian Development Bank's project to pilot test the use of benchmarking as ameans of improving municipal service delivery in selected asian municipalities. Although the participating municipalities has different levels of accomplishments due to varying political and cultural circumtances, the study shoes that all of them agree that benchmarking offers an exciting way for municipalities to make tangible improvements in service delivery by proving that they can do better, either by studying their internal processes, or going through a friendly competition with other agencies. _d _b _c56 |
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_i _i _t _c _b _s1 _q _f _k40 _p _d _e _aVillareal, Ma. Mildred R. _l _n6 |
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_a _aPhilippine Journal of Public Administration 45(1&2) : January & April 2001.pp. 1-17. _d _g _m _t _b _v _i _p |
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