Normal view MARC view ISBD view

Lucas, Robert W. 4 0

Customer service : building successful skills for the twenty-first century / 6 6 Robert W. Lucas. - Third Edition. - - xvi, 416 p. : ill. (some col.), col. maps 26 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references (p. 406-408) and index.



5

















5





ISBN: 72938056

ISSN: 2 = =

Standard No.:

Publisher. No.:

Source:

LCCN:

Nat. Bib. No.: 2

Nat. Bib. Agency Control No.:

Subjects--Personal Names:
2 --0------

Subjects--Corporate Names:
6 --0-- 2 --------

Subjects--Meeting Names:

0 2 --

Subjects--Uniform Titles:
--20------

Subjects--Chronological Terms:


Subjects--Topical Terms:
Customer services. --------20--

Subjects--Geographic Terms:
--------20--

Index Terms--Genre/Form:
----2

LC Class. No.: HF5415.5 / .L83 20052

Dewey Class. No.: 658.8/12 / 222

National Agricultural Library Call No.: /

National Library of Medicine Call No.: /

Gov. Doc. Class. No.: