Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaetê de Azevedo and Ricardo Pomeranz. 6
By: Azevedo, Abaetê de 4 0 16 [, ] | [, ] |
Contributor(s): 5 6 [] |
Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; New York : McGraw-Hill, 2008;copyright 2008.46Edition: Description: 24 cm. xi, 226 p. : ill., mapContent type: text Media type: 2 Carrier type: volumeISBN: 9780071497046;0071497048 (trade)ISSN: 2Other title: 6 []Uniform titles: | | Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Consumers.;Marketing.;Customer relations.;Consumers.;Marketing.;Customer relations. -- -- -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658.8/12 LOC classification: | HC79.C6 | A94 20082Other classification:| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Book | PLM | PLM Circulation Section | Circulation-Circulating | 658.812 Az25c 2008 (Browse shelf) | Available | CD3483 |
56
Includes bibliographical references (p. 217-220) and index.
5
Offers practical advice for business owners on developing a strong marketing concept that results in personal connections with consumers.
Adult;Adult Follett Library Resources
5
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