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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. 6

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Hoboken, N.J. : Wiley, 2003;copyright 2003.46Edition: Description: 24 cm. xiv, 242 p. : illContent type: text Media type: 2 Carrier type: volumeISBN: 471237744ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Management. Relationship marketing.;Customer relations.;Customer relations -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658.8/12 LOC classification: | HF5415.55 | .S35 20032Other classification:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Circulation Section	Circulation-Circulating	658.812 Sch56c 2003 (Browse shelf)	Available		C403D

Total holds: 0

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Includes bibliographical references (p. 231-233) and index.

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