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Introduction to service engineering / Edited by Gavriel Salvendy and Waldemar Karwowski. 6

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Hoboken, N.J. : Wiley, ©2010;copyright 201046Edition: Description: 25 cm. xii, 659 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9780470382417;0470382414 (cloth)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 1938-;1953- Salvendy, Gavriel,;Karwowski, Waldemar, 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Management.;Information technology.;Information technology. Computer networks;Service industries;Customer services;Service-oriented architecture (Computer science);Systems engineering.;Management science. -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658 LOC classification: | TK5105.5 | .I685 20102Other classification:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Circulation Section	Circulation-Circulating	658 In8 2010 (Browse shelf)	Available		C35009

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Includes bibliographical references and index.

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