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Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins. 6

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Los Angeles : Sage Publications, 200946Edition: Description: 25 cm. xii, 299 p. : illContent type: text Media type: 2 Carrier type: volumeISBN: 9781412929530;9781412929523 (hbk.);1412929539 (pbk.);9781412929530 (pbk.)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 Shinkins, Sadie. 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Management. Service industries;Work design.;Product management. -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | LOC classification: | | 2Other classification:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Circulation Section	Circulation-Circulating	658.5 H726m 2009 (Browse shelf)	Available		C35167

Total holds: 0

Includes bibliographical references (p. [289]-296) and index.

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