Online shopping platform as an electronic world-of-mouth tool and its influence on consumer buying intention
By: Bernales, Michael Jacob L. Bigata, Clarissa Ann B. Molon, Mirjan Julia Valen F. Pastos, Elisa C. Tindugan, Franchesca Mayumi V. Villafuerte, Redelyn N
Language: English . . c2023Description: Business Research: (BSBA major in Marketing Management) - Pamantasan ng Lungsod ng Maynila, 2023Content type: text Media type: unmediated Carrier type: volumeSubject(s): 0Genre/Form: academic writingDDC classification: . LOC classification: HF5415.13 B47 2023| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Book | PLM | PLM Filipiniana Section | Filipiniana-Thesis | HF5415.13 B47 2023 (Browse shelf) | Available | FT8163 |
Browsing PLM Shelves , Shelving location: Filipiniana Section , Collection code: Filipiniana-Thesis Close shelf browser
ABSTRACT The study entitled "Online Shopping Platform as an Electronic Word-of-Mouth Tool and its Influence on Consumer Buying Intention" sought to know the influence of Electronic Word-of-Mouth such as Online Reviews and Ratings, Photo and Video Reviews, and Personal Emalis on the buying intentions of Marketing Students when purchasing through online shopping platforms. The researchers asked participation from 100 Marketing Students in Pamantasan ng Lungsod ng Maynila in conducting a survey. Statistical treatments such as Frequency. Weighted Mean, and Kruskal Wallis Test were used to analyze the data. The result showed that out of three forms of eWOM, Online Reviews and Ratings heavily influence the buying intention of the respondents. In terms of buying intentions, the results showed an overall mean of 4.39 for active buying which can be interpreted that the respondents always utilize eWOM before making a buying decision. Based on the results, the researchers concluded that a significant relationship existed between Electronic Word of Mouth and the buying intentions of Marketing Students. With a significance level of 0.05 and a computed alpha of 0.00, the researchers gathered enough evidence to reject the null hypothesis. Results showed that Online Reviews and Ratings and Photo Reviews influence the respondents' passive buying intention while Personal Emails influence the respondents' active buying intention.
ABSTRACT The study entitled Online Shopping Platform as an Electronic Word-of-Mouth Tool and its Influence on Consumer Buying Intention sought to know the influence of Electronic Word-of-Mouth such as Online Reviews and Ratings, Photo and Video Reviews, and Personal Emalis on the buying intentions of Marketing Students when purchasing through online shopping platforms. The researchers asked participation from 100 Marketing Students in Pamantasan ng Lungsod ng Maynila in conducting a survey. Statistical treatments such as Frequency. Weighted Mean, and Kruskal Wallis Test were used to analyze the data. The result showed that out of three forms of eWOM, Online Reviews and Ratings heavily influence the buying intention of the respondents. In terms of buying intentions, the results showed an overall mean of 4.39 for active buying which can be interpreted that the respondents always utilize eWOM before making a buying decision. Based on the results, the researchers concluded that a significant relationship existed between Electronic Word of Mouth and the buying intentions of Marketing Students. With a significance level of 0.05 and a computed alpha of 0.00, the researchers gathered enough evidence to reject the null hypothesis. Results showed that Online Reviews and Ratings and Photo Reviews influence the respondents' passive buying intention while Personal Emails influence the respondents' active buying intention.
Filipiniana
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