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Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler. 6

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Milwaukee, Wisconsin : ASQC Quality Press, ©1995;copyright 1995.46Edition: Description: 23 cm. vii, 161 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 0873893360 (hardbound)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Total quality management;Malcolm Baldrige National Quality Award. -- United States. -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658.812 K485t 1995 LOC classification: | HD62.15 | .K47 19952Other classification:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Graduate School Library	Graduate School-Circulating	HD 62.15 .K47 1995 (Browse shelf)	Available		G28422

Total holds: 0

Includes bibliographical references and index.

Professional.

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