Case studies in service operations / John L. Colley, Jr. 6

By: Colley, John L. 4 0 16, [, ] | [, ] |
Contributor(s): 5 6 [] |
Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Belmont, California : Duxbury Press, ©1996.;copyright 1996.46Edition: Description: 24 cm. xxiii, 567 pages : illustrationContent type: text Media type: unmediated Carrier type: volumeISBN: 0534511260 (hardcover)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Management;Management Service industries;Customer services -- -- 20 -- Case studies.;Case studies | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658 C689c 1996 LOC classification: | HD9980.5 | .C647 19962Other classification:
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Item type Current location Home library Collection Call number Status Date due Barcode Item holds
Book PLM
PLM
Graduate School Library 		Graduate School-Circulating HD 9980.5 .C65 1996 (Browse shelf) Available G26135
Total holds: 0

56

Includes bibliographical references.

5

Professional.

5

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