Case studies in service operations / John L. Colley, Jr. 6
By: Colley, John L. 4 0 16 [, ] | [, ] |
Contributor(s): 5 6 [] |
Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Belmont, California : Duxbury Press, ©1996.;copyright 1996.46Edition: Description: 24 cm. xxiii, 567 pages : illustrationContent type: text Media type: unmediated Carrier type: volumeISBN: 0534511260 (hardcover)ISSN: 2Other title: 6 []Uniform titles: | | Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Management;Management Service industries;Customer services -- -- 20 -- Case studies.;Case studies | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658 C689c 1996 LOC classification: | HD9980.5 | .C647 19962Other classification:| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Book | PLM | PLM Graduate School Library | Graduate School-Circulating | HD 9980.5 .C65 1996 (Browse shelf) | Available | G26135 |
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| HD 9715.A2 .H37 1995 Modern construction management / | HD 9980.5 .B37 2003 Services marketing : text and cases / | HD 9980.5 .C34 1995 Squeezing a new service into a crowded market / | HD 9980.5 .C65 1996 Case studies in service operations / | HD 9980.5 .M33 1996 Marketing planning for services / | HD 9980.5 .S478 2000 Service management and operations / | HE 311.G7 .S56 1994 Urban public transport today / |
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Includes bibliographical references.
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Professional.
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